QUALITY & ENVIRONMENT

OUR PRINCIPLES:

Ensuring quality
We set standards. We offer a level of quality that is a benchmark in the market. To do this, we shape and improve our processes
with a view to achieving maximum benefits for the customer and ensuring process efficiency, and we ask our customers how
satisfied they are with our products and services.

Quality is the result of many things. We integrate all the staff in our company into a process of continuous quality improvement.
Managers act as role models, motivating and encouraging our entire workforce. We ask our employees about their motivation
and satisfaction and allow them to experience a feeling of achievement.

An equal partnership. We exchange specialist information about all matters relating to quality with our suppliers and partners.
We integrate our suppliers into the product and development processes at an early stage and help develop their skills and
capabilities too.

The foundation for quality. Experience is the best teacher.

- Regular process and product audits

- Certified under ISO 9001 and ISO/TS 16949 (USA)
   ISO 9001:2000
   ISO/TS 16949:2002
   Certificate Schedule

- Certified under ISO 9001 and ISO/TS 16949 (Germany)
   ISO 9001:2008 (GB)
   ISO 9001:2008 (F)
   ISO 14001:2004 (GB)
   ISO/TS 16949:2009 (GB)
   ISO/TS 16949:2009 (F)

- A fully fitted laboratory for parallel testing within development projects and for the parallel checking of raw materials and finished
products within series manufacture

- Regular quality circles


Healthy working conditions
We don't want any accidents to happen. We want our staff to be safe and healthy. We apply a systematic occupational health and
safety strategy to implement improvements all the time.

We take precautions. Through preventive health care, better diet and exercise, we not only ensure the safety of our employees –
we also improve their performance and their quality of life.

We create an inner balance. We harmonise the body and spirit and help achieve the balance between private and professional life
that is essential for healthy living. We do everything we can to allow every employee to achieve this inner harmony.

We look to the future! For us, occupational health and safety also means thinking of the consequences of our deeds for our children
and our children's children. We want to create a healthy future that will last.


Protecting the environment
Environmental protection is something that concerns us all. We encourage this awareness amongst our staff – at all levels of the
company. We sharpen up our awareness with training courses and regular environmental audits. We are committed to making
continuous improvements and to avoiding environmental pollution.

We abide by the law. We comply with all the environmental laws, orders, regulations and requirements. In addition, we protect the
environment because we want to – whatever our obligations under the law.

We take environmental protection further! We make sure that our suppliers and service-providers comply with environmental standards
similar to our own.